SCOM - INTRODUCTION TO WORKFLOW MODELING

Syllabus

01) 07/03/2017 08.30-11.30
Cimino: Introduction to the Standards for Business Process Modeling. Basic ontology for process orientation approach. Business Process Model and Notation, Petri Nets, Unified MOdeling Notation - Activity Diagram. Introduction to Enterprise 2.0. Social BPM. Social Design Patterns: Dynamic enrollment, Poll, People/skill search, Social Publication. Social requirements for BPMN at task level. The Social BPM space: closed BPM, participatory design, participatory enactment, social enactment, process mining. Social design patterns. How to name a process. Mushy verbs. Initiating event. Event categories. The Trigger-activities-result conceptual framework. Process and sub-processes. Establish scope and contents of the process. How to discover business processes. Link the Activities and Determine Business Processes. The example of the Telephone Company business process.

02) 14/03/2017 08.30-11.30
Balzano: Process Modeling and BPMN. ADONIS Community Edition.

03) 21/03/2017 08.30-11.30
Cimino: Discovering business processes of the Telephone Company business process. Introduction to Draw.io Order of actors. Concurrent and collaborative work. Overformalization with IT flowcharts. Naming process steps. Representing the process flow. Handoff, service and task levels. Identify actors. Job, roles and committees as actors. Systems ad actors. Passive actors.

04) 28.03
05) 04.04
06) 11.04
07) 02.05
08) 09.05
09) 16.05
10) 23.05
11) 30.05